Reviews for MERCEDES-BENZ OF COLCHESTER, STANWAY

5/5 from Keno
2 years ago
The best car dealers ever existed in Colchester City. I love their exceptional customer service to the public. I recommend you visit them and see for yourself.
5/5 from Hamza
3 years ago
The best experience I have ever had at a dealership. The team there epitomise the meaning of service and professionalism and I am glad I chose to purchase my E Class from MB Colchester. Michael Bermudez, who was my main contact and dealer, is an absolute credit to the business as he kept me in the know throughout the whole process and worked with me to make sure I got what I needed. Honestly the whole team there is fab! Overall I felt the experience to be quite relaxing and stress free-exactly what you want when buying a car! Loving the E Class Cabriolet so much! Thank you all!
5/5 from josh
3 years ago
After calling the dealership last Friday I was put in touch with James Churchill. From the first conversation I felt at ease and that I was being dealt with by someone who really knew his stuff. His product knowledge was second to none and he answered every question I had instantly. He always called back when he said he would and provided me all the information I needed to make me feel comfortable. The vehicle itself is faultless. We drove 3 hours to the dealership and was greeting with coffee and refreshments. The car was spotless and the service again was 5 star. James was very welcoming and made us feel at ease. His in depth hand over was extremely useful and he even chucked some fuel in. I have dealt with other premium brands having previously owned BMWs and Audis but my Mercedes experience has been head and shoulders above the rest. James is a credit to the company and it’s been a pleasure doing business with him. I look forward to 2 years time when I can go through it all again Josh C F.
5/5
3 years ago
James was engaging, helpful and straightforward. There were a few things that needed to be lined up and once agreed he did everything to make it happen in a seamless and professional transaction. The dealership itself offers all customer support items to bring peace of mind to the car ownership. I had a memorable buying experience with Jardine Colchester, I would have no hesitation returning and dealing with James again.
5/5 from Alyson
3 years ago
I'm absolutely delighted with my new Mercedes from Mercedes Benz, Colchester. I would highly recommend the Sales Executive Georgia Leach. She is very professional, knowledgeable, efficient, super helpful and friendly. Thank you for all your help and assistance Georgia.
3/5 from Julie
3 years ago
Great service. The only negative is I was told the service would be 1hour 30. This was almost 2hours 30, which has impacted my immensely, meetings arranged have had to be cancelled.
5/5 from Simaries
3 years ago
The process of buying a car from Mercedes-Benz Colchester was seamless. The showroom is superb, its probably the nicest one we've experienced. We were supported by Georgia Leach - Georgia is very professional and really knows her stuff, we built up a great rapport wih Georgia and have come away with a superb car that we are utterly delighted with. Thank you Georgia, it was fabulous working with you.
5/5 from Steve
3 years ago
We recently found ourselves in need of a new car. We found ourselves at Mercedes Colchester. This is where we met Sam Williamson. His no pressure approach made the whole experience a joy. We love our new car and wouldn’t hesitate contacting him again for our next car. Steve & Kristy payne
5/5 from Sam
3 years ago
Had the most excellent experience purchasing a new car from Sam Williamson at Jardine Colchester. Sam could not have been more helpful and made the process extremely easy and efficient. Very easy to feel pressured during the car buying process but Sam was not pushy at all and went a long way for us choosing a Mercedes over other cars we were looking at. Thank you.
5/5 from David
3 years ago
When you're buying a high end car it comes with expectations of the whole experience. Jardine motors of Colchester met those with ease, even the coffee and biscuits were high end. Greetings were polite, professional. We dealt with a charming young lady , Georgia who went through the cars with us and organized test drives, she even covered our purchase with a Mercedes sheet so it could be revealed like a new model, that was a loverly touch which made my wife feel fabulous as she took ownership. Overall the buying process was easy. Georgia did her level best to get us the best price but in the end it's down to service and keeping your car on the road with the least amount of inconvenience during servicing and any defects that may show up. I believe Jardine will give us that service. I experienced a little of it already when I met the service manager and asked if he could charge my phone which he dutifully did and kept me abreast of its whereabouts and charge state and I hadn't even bought a car!! A very polite gentleman! I would recommend this dealership if your considering a high end car.